- What products does Warmetry sell?
We specialize in high-quality men’s and women’s leather jackets, designed for comfort, durability, and timeless style.
- Where is Warmetry based?
Our business is located at: 613 Catalpa St, Angleton, TX 77515, USA
- Do you ship internationally?
Currently, we only ship within the United States. International shipping is not available at this time.
- How long will my order take to arrive?
Handling Time: 1–3 business days (Mon-Fri)
Transit Time: 5–10 business days (Mon-Fri)
Total Delivery Time: 6–13 business days
You will also receive a tracking number once your order ships.
- Do you charge for shipping?
No. We offer Free Standard Shipping on all U.S. orders.
- What if my package is delayed or lost?
If your order is delayed, please allow up to 7 business days before contacting us.
If lost or damaged, email us at support@warmetry.store and we will work with the carrier to resolve the issue.
- What is your return policy?
You may request a return within 30 days of delivery if the item is unused, unworn, and in original condition.
There are no restocking fees.
Customers are responsible for return shipping costs (unless the product is defective or incorrect).
- How do I request a refund?
Once your return is received and inspected, a refund will be issued to your original payment method within 7 business days.
Please note that it may take additional time for your bank or card issuer to process the refund.
- Do you offer exchanges?
No. At this time, we do not provide direct exchanges. Customers may return the product and place a new order.
- What payment methods do you accept?
We accept:
Major credit/debit cards (Visa, MasterCard, American Express, Discover)
PayPal, Apple Pay, Google Pay
Other secure methods available at checkout
- Is my payment information secure?
Yes. We use 128-bit SSL encryption, PCI DSS compliant gateways, and tokenization to ensure your payment information is fully protected.
- Are taxes included in the product price?
Yes. All sales taxes and state/local taxes are already included in product prices. The checkout page shows the final amount. There are no hidden fees.
- Can I cancel or modify my order?
Orders can be canceled within 12 hours of placement by contacting support@warmetry.store.
After processing begins, cancellations and modifications are not guaranteed.
- What if my payment fails?
If your payment is declined, your order will not be processed. Please double check your details or contact your bank/payment provider.
- How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can also check your order status through our Order Tracking Page.
Contact Support
Business Name: Warmetry
Business Hours: 09:00AM To 05:00PM CST (Mon-Fri).
Business Number: +1 (256) 930-7936
Business Mail: support@warmetry.store
Business Address: 613 Catalpa St, Angleton, TX 77515, USA
